Clearing Browser Cache

Overview

Is the Aline CRM acting up? Something not quite working right? Then this might help! Browser cache is a space your browser dedicates for website data. Many websites use this space to load their sites information and create a faster, more fluid experience. Sometimes when we update the Aline CRM the browser might use data files from the previous version. This can cause some strange occurrences throughout the Aline CRM. 

Chrome (Recommended Browser) 

Step 1: Click the Chrome menu on the browser toolbar.

Step 2: Select Tools and then Clear Browsing Data.

Step 3: In the pop-up window make sure the Empty the Cache box is checked.

Step 4: Click Clear Browsing Data.

Firefox 

Step 1: Click on the Firefox button in the upper left of the browser.

Step 2: From the drop down click on Options.

Step 3: In the pop-up window select Advanced.
Step 4: Click on the Network tab

Step 5: In the Cached Web Content section, click Clear Now.

Step 6: Click OK to exit the Options window.

Internet Explorer 9 & 10

Step 1: Click on the Gear icon in the top right corner of the browser.

Step 2:  From the drop down select Safety and then Delete Browsing History.

Step 3: In the window that appears, make sure to check both Temporary Internet Files and Cookies then click Delete.

Step 4: You will get a confirmation at the bottom of the window once it has successfully cleared your cache and cookies.

Safari

Step 1: Click on Safari at the top left of your screen.

Step 2: From the drop down select Preferences.

Step 3: Click on  Remove All Website Data.

Additional Notes

• If you are using an older version of any of the above browsers than these steps might not work for you!
• For the best experience using the Aline CRM, we recommend updating your browser to its latest version.
• If you prefer not to update, try searching in Google for "How to clear cache in (your browser) version X.X.XX"