Google Workspace Integration: Overview

Modified on Tue, Sep 8 at 2:07 PM

The Google Workspace integration connects Aline CRM to your organization's Google Workspace account. It does two things:

  1. It copies new calendar activities between Aline CRM and a dedicated Google calendar.
  2. It lets Aline CRM users send emails to individuals through Gmail.

The integration checks for updates automatically in the background. You don't need to trigger a sync manually after setup.

This is a one-time copy in each direction, not a continuously live sync. Once a calendar activity or Google event has been copied over, later edits, reschedules, and cancellations don't carry over, in either direction. To set this up, see Google Workspace Integration: Setup. For what to expect after something syncs, see Google Workspace Integration: How It Works. For common questions, see Google Workspace Integration: FAQ.

Requirements

Your organization must use Google Workspace (formerly known as G Suite). This integration does not work with a personal Gmail account.

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